Product Shipping and Exchange Policy
Shipping products
SHIPPING OF PRODUCTS
After your purchase is formalized, the product(s) will be sent within three business days from the date of payment confirmation, within the delivery time of the Post Office. You will be able to track your order on the Post Office website, as soon as it is posted.
SHIPPING COST
It is your responsibility to calculate the shipping cost of the product(s) according to distance, weight, volume, etc. This will be automatically done by the website when the purchase is made.
Exchange Policy
Any exchange and return policies follow the Consumer Protection Code.
It is important and necessary to check the goods received, refusing to accept them if the packaging is open or damaged or, eventually, does not match your order. Please contact Villaggio De Simoni to report the incident so that you and the company can take the necessary precautionary measures to protect both commercial interests.